Different Approaches to Pre-Approvals

Tracy Head • March 22, 2024

As a mortgage broker I am able to work with clients all over BC. I grew up in Mackenzie, a small community in northern BC, and still have ties to the area.


I worked with the realtors there before I moved to the Okanagan, and we continue to work together over fifteen years later.

This week we’ve seen a surge in homes selling in Mackenzie and I’ve had interesting conversations with both of the realtors I work with.


They had questions around how I figure out price points for clients when I am working on a pre-approval. More specifically, they asked about whether or not I collected documents from my clients before they had an accepted offer to purchase.

My answer was that I absolutely gather the bulk of the documents we will need ahead of sending my clients out shopping. 

I also pull credit reports about 95 per cent of the time before I send people out looking for a home.


Why?


Even with clients that I know to be squeaky clean and solid financially, over the years I’ve had to deal with surprises that might have affected their approval.


Recently I was working with a client that has been with the same employer for 25 years, has over $300,000 in his account, and whose credit score was 821 (900 is a perfect score). Slam dunk, right?


As it turned out, he has a fairly common name. At the very bottom of his credit report was an outstanding collection to an insurance provider. I was surprised to see it as I know he is meticulous with his finances.


He had never had any dealings with that particular company, and it took him almost three weeks to get confirmation from the company that it was not his debt, and another few days to have his credit bureau corrected.


Another client I worked with had everything in order and looked like she was ready to write an offer at the $650,000 price point. 

I pulled her credit report and found a vehicle loan with a payment of $785 per month. When I asked her about it she said she hadn’t mentioned it because she didn’t make the payments. She had co-signed a loan for her daughter. 


When you co-sign a loan, you are jointly and severally responsible for the amount outstanding. That means that should the other person ever default on a payment you are responsible for making the payment.


This means that we have to factor that payment in when calculating what you qualify to borrow. In her case, this dropped her purchase price considerably.


I’ve also run into situations where clients tell me how much they earn, and when they send their documents in the T4s and paystubs don’t support what they’ve told me. In one case the gentleman said he told me what he figured he would make this year.

As a general rule lenders won’t use predicted income (other than a few specialty products); they work with historical information and what can be confirmed via employment letters and contracts.

So why is all of this important?


If I send you out shopping for a home, I want to be certain that I am able to arrange a suitable option for you. If I send you out shopping for a home, you get excited about the possibilities and write an offer. Now the sellers of that home are also excited and are out looking for their next property.


We’ve tied up two or potentially more homes, and realtors have spent hours working to show homes and make magic happen to bring offers together.


If I haven’t done my due diligence and missed something that will affect your approval we have wasted a lot of time and energy for everyone involved.


Sometimes clients just want to know generally the price point they are looking at and want to know if there is anything they need to deal with before heading out shopping. If they are looking at buying a home six months or a year down the road it is a different conversation and I don’t ask for documents upfront.


When you are working on a pre-approval and your mortgage person asks for a full document package upfront, don’t roll your eyes. Fully disclose your financial situation. This helps us put you in the best position to be successful once you’ve found a home you love.


PSA: If you haven’t already dealt with the Speculation Tax Declaration, take a minute and do it today.

Tracy Head

Mortgage Broker

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By Tracy Head June 13, 2026
One of the most common misconceptions I hear from clients who are self-employed is that getting a mortgage is either impossible or requires years of perfect financial statements. Fortunately, that's simply not true. Canada's workforce has changed dramatically over the past decade. More people than ever are running their own businesses, working as contractors, driving revenue through side hustles, consulting, freelancing, or operating incorporated companies. Lenders have adapted to recognize that self-employed borrowers often have strong incomes, even if their tax returns don't tell the whole story. The key is understanding that mortgage qualification for self-employed individuals is different—not necessarily harder. Why Self-Employed Income Can Be Challenging Most traditional mortgage lenders rely heavily on income reported to the Canada Revenue Agency. The challenge is that many business owners work with accountants to legitimately reduce taxable income through business deductions and write-offs. While this strategy can lower taxes, it can also create challenges when applying for a mortgage. For example, a business owner may generate $150,000 annually but only report $80,000 in taxable income after deductions. A lender reviewing only tax returns may see a very different financial picture than the reality of the business. Fortunately, lenders have developed several solutions specifically designed for entrepreneurs and business owners. Traditional Income Verification The first option is conventional financing. Many self-employed borrowers qualify through standard programs by providing two years of Notices of Assessment, T1 Generals, business financial statements, and supporting documentation. This route typically provides access to the lowest available interest rates and is often ideal for borrowers whose reported income accurately reflects their earnings. However, when taxable income doesn't fully represent actual cash flow, alternative solutions may be more appropriate. Insured Stated Income Programs One of the most valuable tools available to self-employed Canadians is the insured stated income mortgage program. These products are available through lenders that work with mortgage insurers such as Sagen and Canada Guaranty. Under these programs, eligible self-employed borrowers can qualify based on a reasonable stated income amount that aligns with their occupation, industry, business revenues, and overall financial profile. Lenders still perform due diligence. Borrowers must demonstrate that their stated income is reasonable and supported by the business. Documents such as business licenses, GST registrations, articles of incorporation, bank statements, and proof of business activity are commonly reviewed. This program can be a game-changer for successful entrepreneurs whose tax returns don't fully reflect their true earning capacity. Generally, borrowers must have been self-employed for at least two years, maintain good credit, and provide a minimum down payment that meets insurer requirements. Business-for-Self Programs Through Alternative Lenders For some borrowers, particularly those with shorter self-employment histories or more complex income situations, alternative lenders can offer additional flexibility. These lenders often take a more holistic approach, reviewing business bank statements, retained earnings, contracts, assets, and overall financial strength rather than focusing solely on taxable income. While rates and fees may be slightly higher than traditional financing, alternative lending can provide an excellent stepping stone toward future conventional financing. The Manulife Small Business Owner Program One niche solution that has generated significant interest among self-employed Canadians is the Manulife Bank Small Business Owner Program. This program is designed specifically for incorporated business owners and can provide an alternative method of income qualification by looking beyond traditional personal income reporting. In many cases, the program considers factors such as corporate financial performance, retained earnings, and the overall health of the business. This can be particularly beneficial for incorporated entrepreneurs who intentionally leave profits within their company for growth and tax planning purposes. Programs like this recognize a reality that many business owners face: what appears on a personal tax return may not accurately represent their true financial strength. Credit Still Matters Regardless of which mortgage program is being considered, credit remains one of the most important factors. Strong credit scores demonstrate responsible financial management and can significantly improve both approval odds and financing options. Before applying for a mortgage, self-employed borrowers should ensure that payments are current, credit card balances are managed responsibly, and any errors on their credit report are addressed. Preparation Makes All the Difference The most successful self-employed mortgage applications are usually the result of preparation. Having organized financial records, current tax filings, business banking information, and supporting documentation readily available can make the approval process significantly smoother. Working with a mortgage broker can also be particularly valuable because brokers have access to a wide range of lenders, including major banks, credit unions, monoline lenders, and specialized self-employed programs that may not be available directly through a branch. The Bottom Line Being self-employed should not prevent you from achieving homeownership.  Today's mortgage marketplace offers more options than ever before for entrepreneurs, contractors, consultants, tradespeople, and small business owners. From traditional income verification to insured stated income solutions and specialized programs such as Manulife's Small Business Owner Program, there are pathways available for many different situations. If you're self-employed and considering a home purchase or refinance, don't assume the answer is no. Often, the challenge isn't qualifying for a mortgage—it's simply finding the lender and program that best understands how your business operates.
By Tracy Head May 30, 2026
When Debt Keeps You Up at Night, Your Home Equity May Offer a Way Forward As a mortgage broker, I’ve sat across the table from hundreds of Canadians carrying more stress than they let on. Sometimes it starts with a few credit cards after the holidays. Sometimes it’s a line of credit that slowly grows over time. Other times it’s unexpected life events — job loss, divorce, rising grocery bills, helping adult children, or simply trying to keep up in an increasingly expensive world. What many people don’t realize is how common this has become. There is often a quiet sense of shame attached to consumer debt. People feel embarrassed admitting they’re struggling, especially if they’ve always been financially responsible. I regularly hear clients say things like, “I never thought I’d be in this position,” or “I feel like I’ve failed.” But needing help does not mean you’ve failed. It means you’re human. One of the most effective tools available to homeowners is refinancing a mortgage to consolidate high-interest debt. By using equity in the home to pay off credit cards, personal loans, or lines of credit, many Canadians are able to dramatically lower their monthly payments and finally breathe again. The financial math is straightforward. Credit cards often carry interest rates around 20 percent or higher. Mortgage rates are typically much lower. Rolling multiple high-interest debts into one manageable mortgage payment can free up monthly cash flow and reduce financial pressure almost immediately. But the emotional impact is often even more important.  I’ve watched clients physically relax during meetings once they realize there is a realistic path forward. Instead of juggling minimum payments and watching balances barely move, they regain a sense of control. They sleep better. Relationships improve. The constant anxiety starts to ease. The key, however, is timing. Too many people wait until they are already in serious financial trouble before exploring refinancing options. They drain savings, miss payments, max out credit cards, or fall behind on bills while hoping things will somehow improve on their own. Unfortunately, once credit scores begin to drop significantly, refinancing becomes more difficult and more expensive. That’s why I encourage homeowners to have the conversation early — before missed payments happen, not after. A strong credit profile gives borrowers more options, better rates, and greater flexibility. Waiting too long can limit those choices considerably. Seeking advice early is not a sign of weakness; it’s smart financial planning. It’s also important to understand that refinancing should not be viewed as a “last resort.” In many cases, it is simply strategic debt management. Business owners do it. Professionals do it. Young families do it. Retirees do it. Millions of Canadians have used the equity in their homes to simplify their finances and regain stability. Of course, refinancing is not a magic solution. It works best when paired with honest budgeting and a commitment to avoiding the same debt cycle moving forward. But for many homeowners, it can provide the reset they desperately need. If you are losing sleep over debt, know this: you are far from alone, and there are often more options available than you think. The hardest part is usually making the first phone call.